Terms and Conditions

General Terms & Conditions Between Buyer & Seller

1. Acceptance of Terms

By accessing or using the NOVEY website and/or placing an order, you accept and agree to be bound by these Terms & Conditions plus our Privacy Policy. If you do not agree, do not use the site or place an order.

2. Account & Security (if you create an account)

If you register an account with us, you must provide accurate, complete and up-to-date information. You are responsible for maintaining confidentiality of your account credentials, and for all activities that occur under your account.

3. Products, Pricing & Payments

We strive to provide accurate product descriptions, images, pricing, and availability. However, errors may occur. We reserve the right to correct mistakes (price, description, availability) and cancel orders if needed.

Prices are as listed on the site, inclusive of applicable taxes (unless otherwise specified).

Payment must be made using the methods available at checkout. Payment processing is handled via secure third-party payment gateways.

4. Order Confirmation & Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject your order for any reason (e.g. out-of-stock, pricing error, suspicion of fraud). In case of rejection, we will notify you and refund any payment collected.

5. Shipping, Delivery & Title

The risk of loss and title for products passes to you once the products are dispatched from our facility / shipping partner. Estimated delivery times will be provided, but delays may occur due to circumstances beyond our control (shipping partner delays, customs, force majeure).

6. Returns, Refunds & Cancellation

Our separate Refund & Cancellation Policy (and Shipping & Returns Policy) governs returns, refunds and cancellations.

7. Intellectual Property

All content on the website design, text, graphics, logos, images, trademarks is owned by or licensed to NOVEY. You may not reproduce, distribute, modify or use these without prior written consent from us.

8. Limitation of Liability/Disclaimers

To the maximum extent permitted by law, NOVEY (and its affiliates, employees, agents) shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to the use of the website or purchase of products.

9. Changes to Terms

We may revise these Terms & Conditions from time to time. The “Last updated” date will indicate the effective version. Continued use of the website after updates implies agreement to the revised terms.

10. Contact Us

If you have any questions about these Terms & Conditions, Privacy Policy or any other policy, you can contact us at: [connect@noveyy.com]