Privacy Policy

The terms "We" / "Us" / "Our" / "Company" individually and collectively refer to NOVEY and the terms "You" / "Your" / "Yourself" refer to the Users.

Collection of Information

When you visit our website or place an order, we may collect Personal data you provide voluntarily: name, email address, phone number, shipping & billing address, payment/transaction details (processed via secure third-party payment provider), and any other data you choose to supply.

Non-personal data automatically collected: device information, browser type, IP address, pages viewed, time and date of visit, referral URL, and other analytics data.

User Information Usage

We use the collected data to process and fulfill your orders (purchase, shipping, billing), communicate with you regarding order status, updates, and customer support, and improve our website, services, and product offerings.

If you opt in, we may send promotional emails, offers, and marketing communications.

We also use this data to detect and prevent fraud or unauthorized transactions.

Security

We take reasonable organizational and technical measures to safeguard your personal information, prevent unauthorized access, and maintain confidentiality. Payment data is handled via secure third-party payment gateways.

Information Sharing

We do not sell your personal data. We may share necessary information with third-party service providers (e.g. payment processors, shipping partners) only to the extent required to fulfill your order.

Your Rights

Under the applicable data-protection law (e.g. Digital Personal Data Protection Act, 2023 in India), you have rights including access, correction or erasure of your data, and to withdraw consent. If you wish to exercise these rights, please contact us at [connect@noveyy.com].

Updates to Policy

However the internet is an ever evolving medium. We may update this Privacy Policy occasionally. When changes are made, we will revise the "Last updated" date. Your continued use of our services after changes constitute acceptance of the updated policy.